FAQ

How can I place an order?

To place an order, simply browse our products, select your preferred item, add it to your cart, and complete checkout through our secure payment system.

Can I update or cancel my order?

If you need to make changes to your order, please contact us as soon as possible.

Once an order has entered processing or shipment preparation, changes or cancellations may no longer be possible.

How do I know my order status?

After your order has been shipped, we will send a confirmation email containing tracking information when available.

What payment methods are accepted?

We accept the secure payment methods displayed during checkout.

All transactions are processed through trusted payment providers.

How can I contact valessav?

You can reach us through:

Phone:
0571-86028889

Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM PT